The small print
Privacy
What information this website collects, why, who sees it, and your rights.
Who is responsible for your information
The author, Colleen Ferguson, is responsible for your information (the “controller”). The website is run for them by Lochlytic Publishing (Lochlytic Inc.), which handles your information only on the author’s instructions (a “processor”).
What we collect
- When you write to us: your name, email address and message.
- When you join the newsletter: your email address and the consent you gave.
Why we use it
- To answer your messages.
- To send the newsletter, only if you asked for it (your consent). You can unsubscribe at any time.
Who else sees it
- Resend, which sends our emails.
- Cloudflare, which hosts this website and protects it from attacks.
- Our newsletter provider (EmailOctopus), if you join the newsletter.
Some of these companies are in the United States. Where your information leaves the UK, it’s protected by the safeguards UK law requires.
We never sell your information.
How long we keep it
Messages are kept as long as needed to answer them. Newsletter details are kept until you unsubscribe.
Cookies
This website doesn’t use advertising or tracking cookies. Visitor numbers are counted without cookies.
Your rights
You can ask to see the information we hold about you, to correct it, to delete it, or to stop us using it. Email hello@colleenaferguson.com. If you’re unhappy with how we’ve handled your information, you can complain to the Information Commissioner’s Office (ico.org.uk).